Cost Justification & Investment Analysis Expert
I opened my own consulting business when I retired at the end of 2015. My first client was Harley Davidson. I conducted a warranty analysis for them where I compared all of their warranty processes to “best in class.” Since then, I have worked for a number of other companies. I have done many business cases. When a company wants to do a major warranty system overhaul, which may cost millions of dollars, they need to cost-justify the project. In addition to best in class analysis, I also do these cost justification studies or return on investment analysis.